FAQ

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Customer Service‚Äč

As part of Port Locksmiths - A Professional Business Member of the Master Locksmiths Association and locally owned by a qualified Master Locksmith with 35 years experience, we are totally committed to providing our customers the best possible service according to best industry practice at the best possible price using the best available product. Your complete satisfaction is our goal.

After Sales Service & Guarantee.

We strive to ensure that our customers do not experience problems but in the rare event they do, we stand by our products and services and won't rest until we seek a positive outcome. Your repeat business and referrals are of paramount importance to us. Please remember that remotes contain a battery powered circuit board and are susceptible to damage from heavy knocks and fluid incursion. These problems are out of our control.

Service when you need it.

We understand the importance of being able to address your requirements urgently and that is why we keep a large range of Transponder Keys, Integrated Keys, Replacement Key Shells and Blades, Transponder Chips and Batteries for numerous makes of vehicles in stock. Obviously it is not always possible to have everything in stock all of the time so in the event we do not have what you require we will endeavour to get it in for you as soon as possible. We also strive to provide while you wait service where possible.

Quality

We stock and use Genuine, OEM and the best possible after market parts to meet our customers needs. Our machinery is best industry standard and our programming equipment and software is the most up to date possible and is constantly being upgraded.

Thank you for considering us for your car key and remote requirements !

 

¬© 2014 Adelaide Car Keys and Remotes. Port Locksmiths SA Pty Ltd. 

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